Privacy policy

At Shylaa, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

When you visit or make a purchase from Shylaa, we may collect the following information:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely via third-party providers)

We also automatically collect certain information about your device, including your IP address, browser type, and browsing behavior using cookies and similar technologies.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate with you regarding your order
  • Provide customer support
  • Improve our website and shopping experience
  • Send updates, offers, or promotional messages (only if you opt in)

3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.

These cookies may also be used for marketing purposes, including showing relevant ads on platforms like Facebook and Google.

You can choose to disable cookies through your browser settings.

4. Sharing Your Information

We do not sell or rent your personal information.

However, we may share your information with trusted third parties to operate our business, including:

  • Payment gateways
  • Shipping partners
  • Analytics and marketing tools

These third parties only use your information as necessary to perform their services.

5. Data Security

We take reasonable precautions to protect your personal information and ensure it is not misused, accessed, or disclosed without authorization.

All payment transactions are processed through secure gateways.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections or updates
  • Request deletion of your data (subject to legal obligations)

To exercise these rights, please contact our customer service.

7. Third-Party Services

Our website may include links or integrations with third-party services. We are not responsible for the privacy practices of these external platforms.

8. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on this page.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at: hello@shylaa.in